Now, since the last post was an "out of the box" description of the new Ratte model from West Wind Productions LTD, and I got it broken. I sent them ONE email - attached the photographs which I posted on the blog. I got a response almost instantly asking if the lead/pewter parts were damaged. (They were in perfect order) I advised that they were not, and Wendy said - The Replacement Parts are in the Mail! Now that is excellent customer service! Also, the model is exceptionally cool - and will be seen in several games I have planned for the future! So, KUDOS to West Wind Productions LTD and to Wendy who responded so quickly and took care of the problem!
Cheers - and I can hardly wait for the replacement parts - so I can get this thing built!!
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